Quality Car Repair for 40+ Years
US-23 Auto Care has been a family-run business for over 45 years. We provide a wide range of repairs such as general maintenance, automotive repair, new tire sales, brake service, suspension service, tune-ups, air conditioning, heating repairs, cooling systems, electrical systems, computer diagnostics, oil changes, engine replacements, and many other types of repair. Our facility is equipped with eight service bays, seven automotive lifts, current diagnostic equipment and tools for accurate diagnosis. US-23 Auto Care serves Grand Blanc, Michigan and the surrounding communities and businesses with honest, accurate and fast repair service completed by experienced and trained ASE auto technicians. US-23 Auto Care is your dealership alternative for honest repairs. At US-23 Auto Care, customer satisfaction is a high priority. Customers come first, without you we cannot exist. Donald Fee, the current owner of US-23 Auto Care has over 30 years of work experience diagnosing and repairing automobiles. He is very committed to your satisfaction and wants the best for you and your car.
Call US-23 Auto Care for a great auto care experience, today!
CODE OF ETHICS
1. Recommend corrective and maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance
2. Offer customer a price estimate for work to be performed
3. Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer
4. Make every effort to keep customers informed about appointments and completion deadlines
5. Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request
6. Furnish or post copies of any warranties covering parts or services
7. Exercise reasonable care for the customers property while it is being serviced
8. Attempt to fix the customer’s vehicle right the first time
9. Maintain a system for fair settlement of customers complaints
10. Cooperate with established consumer complaint mediation activities
11. Uphold the highest standards of our profession
Jay Cole has lived in Michigan since 1966. He graduated from Bendle High School in 1980 and completed an associate’s degree in automotive technology at Mott Community College. In the past Jay has worked as a dishwasher at the Speakeasy in Flushing and drove a semi truck but he always had a knack for fixing cars. He found a home at US 23 Auto Care in 2002 because it was close to his home. He has resided in Burton for the last 27 years. He has two kids, Madeline graduated from Michigan State University and joy serves our country in the Marines. J loves the outdoors and frequently goes camping, dirt bike riding and fishing. Something most people don’t know about Jay is, in high school he was on the pole vault team with his highest jump being 12 ft 4 in. Jay has been an ASE-certified mechanic for 27 years and is very passionate about fixing the customers cars and a minimal cost. He is very honest and goes extra mile to do what’s right. US-23 Auto Care is very glad to have him on our team.
Guy how he has lived in Michigan his entire life. He graduated from Birch Run High School in 1981. In the past guy has worked as a mechanic at the corner gas station for his father. Later he moved to tow truck operator and has been driving every since. He found a home at US-23 Auto Care in 2005. He resides in the Flint area and has a daughter I loves being outside doing yard work and barbecuing. On the weekends he enjoys fishing and playing Billiards With Friends. Something most people don’t know about guy is he is a animal lover. He has many pets and quite frequently saves animals from the shelter. Guy has maintained a perfect driving record for 25 years and is very passionate about Following the driving laws. He is very honest and loves helping people when they break down. US-23 Auto Care is glad to have him on our team.
Justin Passmore has lived in Michigan his entire life and graduated from Waterford Kettering High School in 2000. One of his previous jobs was working for a Paving Company. He is trustworthy, helpful, friendly, kind and willing to help others in need. He is not afraid to ask for help and enjoys making others laugh. He is a diligent worker and has been operating a flatbed for over 7 years. He started working for US-23 Auto Care in early 2015 when operating a tow truck he enjoys spending time with his wife of three years and his three children. Some of his hobbies include camping, traveling, tubing down Michigan’s many rivers and collecting Batman memorabilia.
Donald grew up in the family business watching his dad work on cars, pump gasoline at the full-service islands in the old days, managing his employees and towing cars for the local police department. Donald always had ambition to be the best mechanic around. That’s why in 1994 he left the family business to gain more knowledge from several large volume dealerships. Donald came back to the family business in 1999. While at the dealerships he gained much knowledge and was ranked in the top 1500 drivability technicians in the world. He brought this knowledge back to the family business and the business grew. That’s where the dealership alternative was formulated from his experience. Donald always enjoyed fixing things so it made sense for him to continue with the family business. Donald enjoys many other things outside of the repair shop such as being a assistant coach for the Grand Blanc High School ski team. He also spends about 1000 hours every year with the scouting program where he has served in many positions such as cubmaster, scoutmaster, assistant scoutmaster and unit commissioner. He continues to this day in the Scouting program and enjoys spending time with today’s youth in the hopes that they grow up to be fine outstanding young men.
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